Legal
Privacy Policy
We take your privacy seriously. This policy explains what we collect, why we collect it, and how you can reach us with questions.
Introduction
Elevate Digital Studios ("we," "us," or "our") provides website design, development, and related digital services. This Privacy Policy describes how we handle information when you visit our website, use our contact forms, or communicate with us. We are committed to being transparent and handling personal data responsibly.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact details you provide—such as your name, email address, and phone number when you choose to include it.
- Message content from inquiry or project forms, including any details you share about your business or project needs.
- Technical and usage data that servers and analytics tools may log automatically, such as IP address, browser type, device type, general location (region), pages viewed, and timestamps. This helps us understand performance and abuse patterns.
How We Use Information
We use the information above to:
- Respond to your questions, quote requests, and project inquiries.
- Communicate with you about services, scheduling, and deliverables you've asked about.
- Improve our website, forms, and client experience based on aggregated or de-identified insights.
- Maintain security, prevent fraud or abuse, and comply with legal obligations when required.
We do not sell your personal information. We use data only as described here or as we explain at the point of collection.
Text Messages (SMS)
If you opt in to Elevate Digital Studios billing alerts, we use your mobile number only to send texts about your account with us: invoices and payment reminders, payment confirmations, and replies to messages you send us. We keep a record of your consent (the date, the number, and the opt-in wording you agreed to).
We do not sell, rent, or share your mobile number or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties, except with the text messaging provider (Twilio) that delivers our messages on our behalf.
Reply STOP to any message to stop receiving texts, or HELP for help. See our SMS terms.
Third-Party Services
We rely on trusted providers to operate our site and communicate with you. These services may process data on our behalf under their own terms and privacy policies:
- Resend — email delivery for form notifications and replies.
- Vercel — hosting and deployment of this website.
- Twilio — delivery of text messages to clients who opt in to billing alerts.
- Cloudflare (or similar) — DNS, performance, and security when configured for your domain or our infrastructure.
- Analytics— we may use privacy-conscious or standard analytics tools to understand traffic and improve the site. Where required, we'll align with applicable consent rules.
Data Protection
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the data we handle—such as HTTPS, access controls on our tools, and careful vendor selection. No method of transmission over the internet is 100% secure; we work to reduce risk and address issues promptly when identified.
Your Rights
Depending on where you live, you may have rights to access, correct, or delete personal information we hold, or to object to certain processing. To request access, correction, deletion, or to ask questions about your data, email us at the address below. We'll respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the effective date on this page. Continued use of the site after changes means you accept the updated policy.
Last updated: October 2026
Contact Us
Questions about this policy or your data? Contact us at contact@elevatedigitalstudios.net.
